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Our Mission |
Convenience, Quality, Assurance = Action
Our Mission:
To afford our clients the capability of providing
consistently efficient service to their customers,
regardless of the time of day, without the financial and
personnel drain inherent to staffing for twenty-four
hour service.
Convenience:
We are there for you. We provide a simple, cost
efficient alternative to your staffing needs, tailored
to integrate seamlessly with your organization for ease
and efficiency. When you need us, we are there for you.
That's
convenience.
Quality:
We have the experience. With a low turnover rate and a
detailed training program, the people who are answering
the phones for you are among the best in the business.
To improve on this, we keep up to date on the latest
computer programs and equipment to continuously improve
our ability to help you. With extensive records, logs
and built in safeguards, we strive to eliminate mistakes
and maximize our performance. That's
quality.
Assurance:
You can rest easy. You rely on us to keep an important
element of your business running. You wouldn't trust
this to just anyone. With open lines of communication,
full records of all calls, and a proven track record, we
make sure that your confidence is not misplaced.
That's
assurance.
That's Action Telephone Exchange; that's our mission.